Last updated: September 14, 2026
Welcome to Valerio Milano.
These Terms of Service (“Terms”) govern your use of our website and your purchase of products from Valerio Milano. By accessing our website, placing an order, or using any of our services, you agree to these Terms.
Please read them carefully before using our website.
1. GENERAL CONDITIONS
By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using our website.
We reserve the right to refuse service where reasonably necessary and permitted by law.
2. ONLINE STORE
Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services online.
We may update, modify, suspend or discontinue parts of our website where reasonably necessary.
3. PRODUCTS
We make reasonable efforts to display our products, materials, finishes, colours and details as accurately as possible.
However, the appearance of a product may vary slightly depending on your device, screen settings, lighting conditions and manufacturing variations.
Product images are intended to represent the product as accurately as reasonably possible but may not always reflect exact scale or colour.
4. PRODUCT AVAILABILITY
All products are subject to availability.
We reserve the right to limit quantities, discontinue products or modify our collections at any time.
If an item becomes unavailable after you place an order, we will contact you and, where appropriate, provide a refund for the unavailable item.
5. PRICES
Prices displayed on our website may be changed from time to time without prior notice.
The price applicable to your purchase is generally the price displayed at the time your order is submitted, subject to correction of genuine pricing or technical errors where permitted by law.
Prices may be displayed in different currencies depending on your location.
Taxes, duties, shipping fees or other charges may apply depending on your destination and will be displayed or handled as described during checkout and in our Shipping Policy.
6. ORDERS
When you place an order, you agree to provide accurate, complete and current information.
After submitting your order, you may receive an order confirmation email.
We reserve the right to cancel or refuse an order where reasonably necessary, including in cases involving:
- Suspected fraud or unauthorized transactions
- Incorrect pricing caused by an obvious technical error
- Product unavailability
- Payment authorization problems
- Incorrect or incomplete order information
- Suspected misuse of promotions
Where we cancel an order after payment has been collected, an appropriate refund will be issued.
7. PAYMENT
Payment must be completed using one of the payment methods available at checkout.
Payments may be processed by third-party payment providers.
By submitting payment information, you represent that you are authorized to use the selected payment method.
Valerio Milano is not responsible for delays or refusals caused by your bank, card issuer or payment provider.
8. SHIPPING & DELIVERY
Shipping times shown on our website are estimates unless expressly stated otherwise.
Delivery may occasionally be affected by customs processing, carrier delays, public holidays, weather conditions or other circumstances outside our reasonable control.
Customers are responsible for providing accurate and complete delivery information.
For additional information regarding processing, delivery, tracking and international shipments, please review our Shipping Policy.
9. RETURNS & REFUNDS
Eligible purchases may be returned in accordance with our Returns & Refunds Policy.
Returned products must meet the eligibility requirements described in that policy.
Nothing in these Terms is intended to exclude or restrict any consumer rights that cannot legally be excluded or restricted under applicable law.
10. PROMOTIONS & DISCOUNT CODES
From time to time, Valerio Milano may offer promotions, discounts or promotional codes.
Unless otherwise stated:
- Promotional offers cannot be exchanged for cash.
- Discount codes may be subject to expiration dates.
- Certain products may be excluded.
- Multiple promotions may not be combined.
- Promotions may be subject to specific additional conditions.
We reserve the right to cancel or refuse the improper or fraudulent use of promotional offers.
11. INTELLECTUAL PROPERTY
Unless otherwise stated, the content available through the Valerio Milano website—including branding, logos, graphics, photographs, videos, product descriptions, designs and other original content—is owned by or licensed to Valerio Milano and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, commercially exploit or otherwise use our protected content without authorization, except where permitted by law.
The Valerio Milano name and associated branding may not be used in a manner that suggests authorization, affiliation or endorsement without permission.
12. REVIEWS & USER CONTENT
If you submit a review, photograph, comment or other content to us, you confirm that you have the right to provide that content.
You must not submit content that is unlawful, fraudulent, abusive, defamatory or infringes another person's rights.
Where permitted by law and subject to any applicable permissions, we may use content voluntarily submitted to us in connection with operating, promoting or improving our business.
13. THIRD-PARTY SERVICES
Our website may use or link to services provided by third parties, including payment processors, shipping providers, analytics services, social media platforms and other technology providers.
Your use of third-party services may also be subject to their own terms and privacy policies.
We are not responsible for third-party services to the extent permitted by applicable law.
14. PERSONAL INFORMATION
Your submission and processing of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use and disclose personal information.
15. PROHIBITED USES
You may not use our website:
- For unlawful or fraudulent purposes
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To transmit malicious software or harmful code
- To attempt unauthorized access to our systems
- To interfere with the security or operation of the website
- To collect information about other users unlawfully
- To submit false or misleading information
- To engage in fraudulent payment or chargeback activity
We may restrict access to our services where we reasonably believe these Terms have been violated.
16. ERRORS & INACCURACIES
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability or other information.
We may correct genuine errors and update information where reasonably necessary, subject to applicable consumer law.
17. DISCLAIMER
We aim to provide accurate and reliable information and services.
However, to the maximum extent permitted by applicable law, we do not guarantee that the website will always be uninterrupted, completely error-free or available at all times.
Nothing in these Terms excludes warranties, guarantees or rights that cannot lawfully be excluded.
18. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Valerio Milano will not be liable for indirect, incidental, special or consequential losses arising from the use of our website or services.
This limitation does not apply where liability cannot legally be excluded or limited, including any mandatory consumer protections applicable to you.
19. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify Valerio Milano against losses arising directly from your unlawful use of our website, violation of these Terms, or infringement of another person's rights.
20. SEVERABILITY
If any provision of these Terms is determined to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
21. TERMINATION
These Terms remain effective unless terminated by you or Valerio Milano.
You may stop using our services at any time.
We may suspend or terminate access to our services where reasonably necessary, including where these Terms have been materially violated.
Any obligations that by their nature should survive termination will continue to apply.
22. GOVERNING LAW
These Terms are governed by the laws of [INSERT COUNTRY/STATE OF BUSINESS REGISTRATION], without limiting any mandatory consumer rights you may have under the laws applicable in your place of residence.
23. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our services, business practices or legal obligations.
The latest version will be published on this page with an updated revision date.
24. CONTACT INFORMATION
Questions regarding these Terms should be sent to:
VALERIO MILANO
Legal business name: [YOUR LEGAL COMPANY NAME]
Email: [YOUR CUSTOMER SERVICE EMAIL]
Business address: [YOUR BUSINESS ADDRESS]
Country: [COUNTRY]