Last updated: September 14, 2026
At Valerio Milano, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, make a purchase, contact us, or otherwise interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
Depending on how you interact with Valerio Milano, we may collect information including:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction information
- Payment-related information
- IP address
- Browser and device information
- Website activity and interactions
- Shopping cart activity
- Marketing preferences
- Communications with our Customer Care team
Payment information may be processed directly by our payment providers. Valerio Milano does not necessarily receive or store your complete payment card details.
2. HOW WE USE YOUR INFORMATION
We may use your personal information to:
- Process and fulfil your orders
- Process payments
- Arrange shipping and delivery
- Provide order and tracking updates
- Manage returns and refunds
- Provide customer support
- Detect and prevent fraud or unauthorized transactions
- Improve our website, products and services
- Understand how customers interact with our website
- Personalize your shopping experience
- Send marketing communications where permitted
- Measure and improve advertising campaigns
- Comply with legal and regulatory obligations
3. SHOPIFY
Our online store is hosted through Shopify, which provides the e-commerce platform that enables us to offer our products and services.
Shopify may process personal information in connection with operating our store, processing transactions, providing security and delivering its services.
Your information may therefore be processed in countries other than the country in which you live, subject to applicable data protection requirements.
4. COOKIES & TRACKING TECHNOLOGIES
We and our service providers may use cookies, pixels and similar technologies to operate the website, remember preferences, understand website usage, measure performance and support advertising.
These technologies may collect information such as your:
- IP address
- Device type
- Browser
- Pages viewed
- Products viewed
- Shopping cart activity
- Purchases
- Interactions with advertisements
Where required by applicable law, non-essential cookies and tracking technologies will be used subject to your consent.
5. META PIXEL & ADVERTISING
We may use advertising and analytics technologies provided by third-party platforms, including Meta Platforms, to understand how visitors interact with our website and to measure and improve our advertising.
Depending on your consent choices and applicable law, information about actions such as viewing a product, adding an item to your cart, beginning checkout or completing a purchase may be shared with advertising partners.
We may also use Shopify-supported data-sharing technologies, including server-side integrations such as conversion APIs, where configured.
These technologies may be used to measure advertising performance and provide more relevant advertising.
6. HOW WE SHARE PERSONAL INFORMATION
We may share personal information with trusted third parties where reasonably necessary to operate our business, including:
- Shopify
- Payment processors
- Shipping and fulfilment providers
- Analytics providers
- Advertising and marketing platforms
- Customer service providers
- Fraud prevention and security providers
- Professional advisers
- Government authorities where legally required
We do not disclose personal information to third parties except as described in this Privacy Policy or as otherwise permitted or required by law.
7. MARKETING COMMUNICATIONS
If you subscribe to our marketing communications, we may send you information about new collections, products, offers and other Valerio Milano updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
You may still receive non-marketing communications relating to your orders or account.
8. INTERNATIONAL DATA TRANSFERS
Some of our service providers may process personal information outside your country of residence.
Where required, appropriate safeguards may be used to protect personal information transferred internationally in accordance with applicable data protection laws.
9. DATA RETENTION
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud and comply with our legal obligations.
Retention periods may vary depending on the type of information and applicable legal requirements.
10. YOUR PRIVACY RIGHTS
Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Request portability of certain information
- Lodge a complaint with an appropriate data protection authority
These rights may be subject to exceptions and limitations under applicable law.
To exercise an applicable privacy right, please contact us using the information below.
We may need to verify your identity before processing certain requests.
11. CHILDREN'S PRIVACY
Our website and products are not intended for children, and we do not knowingly seek to collect personal information from children in violation of applicable law.
If you believe that a child has provided us with personal information improperly, please contact us.
12. SECURITY
We use reasonable administrative, technical and organizational measures designed to protect personal information.
However, no method of transmission over the internet or electronic storage system can guarantee absolute security.
13. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
Valerio Milano is not responsible for the privacy practices, security or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, services, technologies or legal obligations.
The latest version will be published on this page with an updated revision date.
15. CONTACT US
For questions about this Privacy Policy or requests relating to your personal information, please contact:
VALERIO MILANO
Email: [YOUR CUSTOMER SERVICE EMAIL]
Business name: [YOUR LEGAL BUSINESS NAME]
Business address: [YOUR BUSINESS ADDRESS]
Country: [COUNTRY]